ITS Help Desk Supports

Accounts (SITNet ID, E-mail) and ID Numbers Login Self Help
Classroom Technology   Computer Labs   Instructor Consoles   Common Login Problems  
Conference Room Office Technology SITNet Username Lookup
Network: Network Connections  Network Drives Reset SITNet Password
Office Technology
Phones and Voice Mail Fall 2016 Hours
Systems:  Banner, Citrix, Degreeworks, SUNY Poly E-mail  M – TH  8 am – 11 pm
Web Services  Friday   8 am – 8 pm
Saturday 10 am – 5 pm
Sunday 12 pm – 8 pm


Blackboard and Collaborate Help (Contact the Right Help Desk)

Open SUNY Help Desk
Phone: 1-844-OPENSUNY (673-6786), option 1 (toll free within the US); 1-518-320-1300 (direct)
Ticket: Online (Footprints) ticket 


Information About

Discounts on Personal Purchases
Software Available
Tutorials (step-by-step instructions)